KCM Services

Doha Qatar, Solutions for smarter office
+974 5507 2660
syed@ricohcs.com

Our Solutions

A smarter office is a more collaborative office. It’s a workspace that reaches beyond

the walls of the building to unite employees across the organization. KCM Services powers

smarter offices by delivering technology, processes and services that improve

productivity and reduce OPEX. Explore our solutions below.

Office Automation

Remember the days of manual data entry? Remember the hassle of scanning and filing stacks of paper forms? Those days are over. KCM customers benefit from the latest advancements in office automation technologies and processes. We work with you to evaluate your document workflow, identify bottlenecks, and design a solution that helps you improve productivity and collaboration, while also reducing security risk and operating expenses.

Customer Story

“KCM did a full cost analysis to give us an idea of what we were really spending on in-house printing. Using this analysis, we were able to implement their recommendations which reduced our total number of printers, standardized our user experience, and significantly reduced our overall print expenses.

Security & Privacy

One of the greatest benefits of the Internet of Things is that our offices are now more connected than ever. But connectivity means more endpoints, and more vulnerability. OMNI customers rest assured that their document workflow and print management systems are enhanced by robust security technology and processes. We provide solutions that help businesses run more efficiently and more securely.

Customer Story

“KCM has allowed us to leverage our PIV cards for use on our MFD fleet. This has enhanced security by giving us the ability to monitor all MFD usage and let us know who is using the devices, when they are using them, and what they are using them for. We have full control over the functionality the user has access to. It has also solved our privacy issue by not having print jobs that were sent to the device layout in public view.

Managed Print Services

KCM customers are a diverse group of corporate enterprises and government agencies, but they all share at least one thing in common: peace of mind. Our clients rest assured that complex print requirements are handled by an expert team, using leading-edge technology, delivered in a timely manner at an economical cost. We manage printing systems, equipment and supplies so you can focus on what matters, running your business.

Customer Story

“KCM manages approximately 2,000 of our MFDs and network printers with 1 program manager and 5 on-site technicians. They proactively monitor all equipment for error codes and supply depletion. Upon notification, KCM proactively resolves the issue and has been able to maintain a consistent fleet uptime of greater than 95% for the past years.

Mobility

Today’s workforce is no longer bound by the office walls. Mobile devices and teleworking enable huge leaps in productivity and collaboration, but also pose unique challenges to information security and document management. Customers trust KCM to provide solutions for secure remote access and retrieval, print and scan, and device management. Thanks to the KCM team, our customers are able to do business anywhere.

Case study

Mobile printing can be a major time saver for almost every business today. Some mobile printing and scanning advantages include: no driver installation necessary, reduction in the amount of hardware needed, and reduced overall printing. In 2012, a local private school had a vision to update the school’s technology. Today they have a wireless campus with laptops, iPads, and interactive white boards used by faculty, staff and students.

Document Management

In one way or another, all of our work centers around document management. From strategically evaluating document workflow, to sales and service for print and scan equipment from leading manufacturers, KCM is a leader in full-lifecycle document management solutions. Clients from the Pentagon to the President and leading corporations trust KCM to manage document creation, print, scan, storage and retrieval.

Customer Story

“Our agency has made a substantial investment in Microsoft SharePoint. We felt like we were utilizing the program to its fullest potential until KCM provided us with an enhancement by integrating our existing multifunctional device fleet as the front-end device for getting hard-copy documents into SharePoint. Through one of their many solutions, they were able to implement a workflow that allowed us to see our SharePoint database real time from the screen of our MFDs.

Get in Touch

Your work matters. We understand that. Get the support and solutions needed to optimize your office and improve your workflow. Whether you are looking to solve a challenge, search for employment opportunities or just want to learn more about our services, we’re here to chat.

Contact us